At the Mercure Exeter Southgate Hotel, our philosophy is built on creating meaningful, memorable experiences for every guest.
We believe hospitality is more than a service — it’s a feeling. From the moment you arrive, we’re dedicated to providing warmth, comfort, and genuine care that reflects the spirit of Exeter and its rich heritage.
Quality guides everything we do — from the way we prepare our rooms to the care behind every meal and interaction. We work closely with local partners to bring authentic flavours and trusted services to our guests, ensuring every detail meets the highest standard. At Southgate, excellence isn’t an occasional effort; it’s an everyday promise.
We are proud to play a meaningful role in our community and are committed to operating responsibly. By supporting local suppliers, reducing waste, and embracing energy-efficient practices, we work towards a more sustainable future. Our goal is simple: to deliver exceptional experiences while protecting the place we call home.
